GCC - Frequently Asked Questions (FAQs)

This FAQs article is set up to help provide you with answers and further information to help you access & navigate the Government Commercial college. The questions are collated from past learner queries that we hope will prove useful to you. 

Government Commercial College access/account creation/navigation

You can access the GCC by creating a free Government Commercial College account and searching in the Course Catalogue for relevant courses. If you had previously signed up but have since moved departments please let us know so we can update your account, so that you can keep a history of your learning.

For further guidance on creating and navigating the GCC, please see 

the Government Commercial College user guide.

Please note automatic GOVERNMENT COMMERCIAL COLLEGE - GOV.UK emails sent from noreply@govcommercialcollege.co.uk. These may be blocked by your department's firewall. Please ensure this email is allowed by your IT so that important messages including your account confirmation come through

GCC Account Confirmation email

Please note this email may have been blocked by your department's firewall; automatic emails sent from the GCC come from noreply@govcommercialcollege.co.uk.  Please ensure this email is allowed by your IT so this issue does not arise in the future.

GCC Technical difficulties

Please try using Chrome as your web browser, clear your cache and do it in an incognito window, this generally resolves the issue. 

Occasionally, your department’s firewall can also create these issues, so we recommend that you use a personal device, if available, once you have tried the other solutions.

How to Book/Amend/Cancel a Session

This request can now be actioned via our self service amendment tool on the Government Commercial College. Please click here for guidance.If there are any issues with the self amend tool that prevent you from cancelling your session please do not hesitate to get in contact with us.

CMTA (Contract Management Training & Accreditation) FAQs 

This FAQs document is collated from past learner queries that we hope will prove useful to you. It is set up to help provide you with answers and further information - CMTA FAQs  

Commercial L&D FAQs

This FAQs document is collated from past learner queries that we hope will prove useful to you and is set up to help provide you with answers and further information   Commercial L&D FAQs

If you cannot find the answer you are looking for please contact:

GCF Business Operations for Transforming Public Procurement: gcftpp-busops@cabinetoffice.gov.uk

GCO Commercial L&D programme queries: 

Commercial Development Mailbox

Commercial L&D courses & booking queries: 

Commercial Development Bookings Mailbox

Contract Management Programme joining Queries: 

Contract Management Capability Programme 

Contract Management session Booking queries: 

Contract Management Training and Accreditation Mailbox

Contract Management L&D courses queries: 

Contract Management L-D Mailbox

Government Commercial Function Assessment Centre (ADC): 

GCFDevelopmentCentre Mailbox

Government Commercial College (GCC) queries: 

GovComCollege Mailbox