Knowledge base

Government Commercial College (GCC)

Self Help Articles & Information

Government Commercial College - Frequently Asked Questions (FAQs)

• GCC - How to Book/Cancel/Amend a training session
• GCC - How to create a Government Commercial College Account
• GCC - How to overcome any Technical difficulties
• GCC - Frequently Asked Questions (FAQs)
• CMTA - Foundation Guide
• GCC - Updating your account details & leaving your department

Multi-factor authentication (MFA)

• Setting up Multi-factor authentication (MFA)
• What happens if I don't have my mobile device to hand when logging in?
• What happens if I don't set up multi-factor authentication within the grace period?
• What if I change my mobile device?
• Why is my verification code saying "Invalid" when I type it in?
• Can I receive my verification code via SMS / text message instead of using an app?
• Will I need to enter a verification code every single time I log in?

Assessment and Development Centre (ADC)

Self Help Articles & Information

Assessment and Development Centre (ADC)

• ADC - What to expect on the day
• ADC - Cancelling an ADC booking
• ADC - GCO Pathway to MCIPS Chartered Status
• ADC - Reasonable adjustments and accommodations
• ADC - Results
• ADC - Sitting your Technical Interview
• ADC - Testing your ADC access
• ADC - The exercises
• ADC - Your ADC reminder email

Public Procurement

Self Help Articles & Information

Public Procurement

• TPP - Knowledge Drops
• TPP - Help guide for completing your e-learning
• Communities of Practice
• TPP - E-Learning
• TPP - End of Deep Dives
• Public Procurement FAQ
• Procurement Capability Programme
• Subject specific query- FAQ
• TPP E-Learning

Help with MS Teams

Self Help Articles & Information

Help with MS Teams

• Microsoft Teams Self Help FAQs

Commercial Learning & Development

Self Help Articles & Information

Commercial Learning & Development

• Commercial Learning and Development - ADC Resit FAQs
• Webinar FAQ - Changing Cohorts
• GCF Continuing Professional Development - Guidance for Commercial Professionals
• GCF Continuing Professional Development - Policy for Accredited Individuals
• Webinar FAQ - What is an Action Learning Group (ALG)?
• Webinar FAQ - GCO Coaching Offer
• Webinar FAQ - Networking Opportunities
• Webinar FAQ - Missed Webinars
• Webinar FAQ - Maternity, Paternity and Adoption Leave
• Webinar FAQ - Microsoft Teams
• Webinar FAQ - Complaints Procedure
• Accredited Programmes - Learning Available for Accredited Commercial Professionals
• ADC Resits - Report
• ADC Resits - GCO FAQ
• The Bridge Programme - Programme Overview
• The Bridge Programme - Self Directed Learning
• Cancellation Policy
• The Bridge Programme - Journal Quick Guide
• Learner Policy
• The Development Programme for Senior Commercial Professionals - Programme Overview

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Learner Adjustments

Self Help Articles & Information

Learner Adjustments

• How to Submit a Learner Adjustment

Contract Management Training and Accreditation (CMTA)

Self Help Articles and Information

FAQs

• Cohort Manager Contact
• Deferral / Withdrawal
• ePortfolio Assessment
• General - FAQs
• Programme Orientation
• Contract Management Foundation Guide
• CMTA - Strategic Supplier Relationship Management Module
• CMTA - FAQs