General - FAQs

Can I get my ePortfolio pre-checked before submission?

There is no facility to have the ePortfolio pre-checked before submission. Be sure to consult all of the resources and guides you'll have access to in ensuring that your submission includes all it needs to.

How important is it that I attend the scheduled sessions?

It is important that you engage with all aspects of the programme, whether that be attending the sessions provided and indeed ensuring any submissions needed to be made (i.e. to your line manager/sponsor) is done so in earnest.

How can I feedback to the Programme?

Yes. There will be opportunities to do so at the end of your course journey as well as channelling this through your cohort manager via the contractmanagementl-d@cabinetoffice.gov.uk email address.

Can I swap and change the sessions I am scheduled to attend?

No. Learners select their choice of course at point of enrolment taking into account their availability. Critical or unforeseen circumstances aside, it is expected as a part of the Learner Agreement that all learners meaningfully engage with the Programme and prioritise attendance of sessions and connected assignments accordingly.

Apart from the resources and attending the sessions what other types of support could I consider?

Engagement with peers is a valuable form of support in additions to the resources available. Regular dialogue with your line manager/sponsor is essential. Using those opportunities to give an update on your progression on the programme and to work together to agree any actions you need to undertake.

What sessions are recorded?

The Programme Orientation and the Skills in Focus sessions are the ones that are recorded and accessible on the GCC. 

How to submit a Learner Adjustment

We want to make sure your learning experience works well for you. If you need any adjustments, please tell us what would help.

We are not required to make unreasonable adjustments.  We will always try to offer suitable alternatives. Providing details helps us support you.

You do not need to give a diagnosis or medical details.

Please submit your response here or by emailing gcclearneradjustment@cabinetoffice.gov.uk. 

1. What part of learning do you find most difficult?

For example:

• Taking in new information

• Following instructions

• Concentrating

• Group discussions

• Taking notes

• Reading long documents

• Meeting deadlines

2. How does this affect your learning?

For example:

• Feeling overwhelmed by too much text

• Needing more time to understand spoken instructions

• Losing focus during sessions

3. Are there any parts of the programme that worry you?

For example:

• Timed tests

• Role-play activities

• Presenting to others

• Using certain software

4. What helps you learn better?

For example:

• Using noise-cancelling headphones

• Recording sessions

• Having printed slides

5. Have you had any support or adjustments before?

If yes:

• What was the adjustment?

• Did it help?

6. When does your learning start?

(Please give the date if you know it.)

7. Have you already spoken to someone about this?

If yes, who did you speak to?